Eric Santamaria
Minimum Viable Project, President & Principal Consultant
As a Senior Ops Director and Continuous Improvement Leader, I excel at aligning people, mission, processes, and tech. My mission is to guide innovative, mission-driven companies, including LGBTQ+ and Minority-owned businesses, to outperform competitors, uplift Operational Agility, foster authentic belonging, and deliver customer Impact. I've led teams to improve enterprise KPIs for Safety, Quality, Delivery, Customer Experience, and Operational Excellence, saving millions for every company and team I've worked with.